BD Ludo Privacy Policy — How Your Information Is Kept Safe

BD Ludo (bdludo.net) is a Bangladesh-based online gaming and betting platform. We believe privacy is a fundamental right — not merely a legal obligation. This Privacy Policy ("Policy") explains in detail how BD Ludo collects, uses, stores, and protects your personal information.

By using bd ludo, you agree to the terms of this policy. This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. BD Ludo never sells your data or uses it beyond what is necessary.

BD Ludo collects information from you at various stages. Below is a breakdown of what information is collected and under what circumstances.

Registration Date:

• Name and mobile number (for registration verification).
• Date of birth (for age verification — 18+ only).
• Your preferred username and password.
• Referral code (if applicable).

During KYC verification (where applicable):

• National ID or passport number and image.
• Address (verified via utility bill or government-issued document).

During Payment Transactions:

• Mobile banking number (bKash, Nagad, Rocket).
• Transaction reference ID.
• Bank account details (for bank transfer transactions).

Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• Time spent on the site and which pages you visited.
• Cookies & Session Data.

BD Ludo uses the information it collects for the purposes outlined below. Each purpose is carried out on the basis of your consent or legitimate interest.

• Service Operations: Account management, payment processing, and game operations.
• Identity Verification: Completing fraud prevention and KYC processes.
• Security Assurance: Detecting unusual login attempts or suspicious transactions.
• Customer Support: Providing our support team with the context they need to resolve issues effectively.
• Service Improvement: Analysing user experience to make the platform more intuitive.
• Contact Us: Sending important updates, security alerts, and promotional offers.
• Legal Compliance: Providing information when required by law or government authorities.

BD Ludo never sells your data to third parties for marketing purposes. If you'd prefer not to receive promotional messages, you can opt out at any time.

BD Ludo may share your information with specific parties under limited and controlled circumstances.

BD Ludo does not share your data with anyone outside the list above. All third parties are bound by confidentiality agreements with BD Ludo.

BD Ludo takes multiple technical and organizational measures to protect your data — not just to meet compliance requirements, but to maintain your trust.

• SSL/TLS Encryption: Every interaction you have with the site is protected by 256-bit encryption.
• AES-256 Storage Encryption: Sensitive data stored in our databases is encrypted using AES-256.
• Two-Factor Login (2FA): OTP verification is required for large withdrawals or any security-related changes.
• Firewall & DDoS Protection: Attack prevention powered by Cloudflare.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
• Access Control: Only authorised BD Ludo staff can access specific user data.
• Log Monitoring: Unusual access attempts and data activity are monitored 24/7.

BD Ludo uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Cookies can be disabled from your browser settings. However, disabling essential cookies will prevent BD Ludo from functioning properly — including the ability to log in.

BD Ludo does not retain your information beyond what is necessary. Different types of data have different retention periods.

• Account Information: For the full duration the account remains active, and for 5 years following account closure.
• Transaction History: 7 years (as required by law for financial records).
• KYC Documents: 5 years after account closure.
• Log Files & Security Records: 2 years.
• Customer Support Contact: 3 Years.
• Cookies & Analytics Data: 90 days to 1 year.

Once data is no longer needed or its purpose has been fulfilled, it is securely deleted. Retention may be extended for legal or dispute resolution purposes.

BD Ludo upholds several rights regarding your personal data. To exercise any of them, send a request to support@bdludo.net.

BD Ludo generally responds to rights-related requests within 30 days. In complex cases, an additional 60 days may be required — you will be informed in advance if so.

BD Ludo is strictly for individuals aged 18 and above. We have no intention of collecting or using data from minors.

• Age is verified at registration by collecting the user's date of birth.
• If a user registers using a false age and this is subsequently identified, the account will be closed immediately.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
• If you believe a minor is accessing BD Ludo, please notify us at support@bdludo.net.

BD Ludo's platform integrates certain third-party services — including game providers, payment gateways, and analytics tools — each of which operates under its own privacy policy.

• BD Ludo is not responsible for the privacy practices of third-party services.
• BD Ludo works exclusively with trusted, internationally recognised partners.
• Data Processing Agreements (DPAs) are signed with all third parties.
• Information shared with third parties is limited strictly to what is necessary.

BD Ludo may update this Privacy Policy when needed. If changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via your registered number or account notification.
• Continuing to use BD Ludo after any changes have been made means you accept the updated policy.

It is good practice to check back on this page from time to time.

For any questions, requests, or complaints regarding this privacy policy, please contact BD Ludo directly.

• Email: support@bdludo.net (for privacy-related matters, please write "Privacy Request" in the subject line).
• Live Chat: Look for the chat icon in the bottom-right corner of any page on the site.
• Response Time: Typically within 30 days; up to 90 days for complex cases.